We are ppsonline (hereinafter referred to as “we”, “the company” or ppsonline), and we own and operate the website: www.ppsonline.hk (hereinafter referred to as “the Website”). These terms and conditions apply to your purchase of products on the website, you confirm that you have read and agreed to the items listed in these terms and conditions.
- Use of the Website
1.1 Before you confirm your order, please read the product introduction, order guidelines and these terms and conditions carefully. If you confirm the order and payment, it will be deemed that you have understood and agreed to the above content.
1.2 The information and pictures on the Website are for reference only, and the actual product shall prevail.
1.3 The Website is maintained by the services provided by third-party online shopping platforms. When you connect to this website, the company cannot guarantee that you will not be blocked or that the website will not malfunction. The company recommends that you download the latest computer software, such as web plug-ins, anti-virus software, etc., to ensure that you can use this website smoothly.
- Price and payment method
2.1 The price of the products provided on the Website should generally be calculated based on the price displayed on the Website. The company will try to ensure that all prices displayed on this website are the latest version, but the company reserves the right to change the price at any time without prior notice to anyone.
2.2 We use a third-party payment platform for online transactions and payments. Subject to its terms and conditions, your credit card information will be collected, processed or retained by the third-party payment platform. If you are connected to any third-party payment platform, any damage or loss caused by or caused by you or the third party shall be borne by you or the third party. We are not responsible for the content or services provided.
2.3 If you encounter problems during payment, please contact the third-party platform directly. Before confirming the order, please carefully read the terms and conditions and privacy policies of these third-party payment platforms. If you click to submit the order and/or pay, you are deemed to agree to abide by the aforementioned terms and conditions and privacy policies.
- Delivery time
Delivery time is 1~4 working days after receiving the payment notice! (Except Saturdays, Sundays and public holidays), the delivery service provided by the company is carried by a third party. When you receive the goods, you should immediately check whether the product is intact. If there is any damage, please refuse to accept it directly.
- Return and exchange of goods
4.1 The returned goods must be kept in their original condition to ensure that all packaging is intact and does not affect resale: that is, keep the goods clean, unused and placed in an undamaged packaging box.
4.2 All returned goods must be sent back through SF Express, our designated courier.
4.3 Except for product quality problems, customers are responsible for the shipping costs of returning the products to our company.
4.4 If you find any quality problems or incompleteness of the goods, please notify us by WhatsApp (Phone No. 9263 6768) within 48 hours of receiving the goods and send the photos to our company. After receiving our reply and confirmation, return the products to our company.
4.5 The deadline for the return and exchange of goods is within 5 days after the customer signs for receipt (subject to the date of receipt and delivery). If you need to return or exchange the product, please send it back by SF Express within 5 days (subject to the date of delivery).
4.6 After the returned product is inspected and confirmed by our company, the refund amount will be deposited into the account designated by the customer within 10 days.
4.7 All late applications will not be accepted, and the company will return the unacceptable goods to the customer by way of collect.
4.8 If there are any quality problems or special circumstances that need to extend the time limit for return and exchange of goods, the company will make another arrangement after the customer provides the certificate.
4.9 If you have any after-sales service inquiries, please call: (852) 2368 3678 or WhatsApp to 92636768 during office hours (Monday to Friday 10:00-18:00) for follow-up.
Prime Premium Source
Unit 4, 6/F., Decca Industrial Center, No. 12 Kut Shing Street, Chai Wan.
Tel: (852) 2368 3678, 9263 6768 (WhatsApp)
Fax: (852) 3017 2882
- Intellectual Property
The intellectual property rights used by the website or the company are owned by the company or related owners, including but not limited to all trademarks, pictures, text, design, typesetting, etc., without authorization, no one may use, spread, modify, or copy arbitrarily , Change such rights, or use such property for commercial purposes.
The company reserves the right of final interpretation of all content, terms and conditions, privacy clauses or other texts issued by the company on this webpage. The company reserves the right to correct, change and revise these terms and conditions at any time.